Shipping policy

SHIPPING & DELIVERY

Below you will find the average delivery times for all our orders:

  • Processing Time: Once your order is placed, we require 1 to 3 business days to process it. Orders placed during the week are typically processed within 1 business day. Orders placed on Friday afternoons or during the weekend may take slightly longer.

  • Shipping Time: After processing, your package will be shipped. The estimated delivery time is approximately 8 to 12 business days.

Our goal is to make the purchasing and delivery process as smooth and comfortable as possible. If you have any questions or need additional assistance, our customer service team is happy to help.

PLACING AN ORDER

Shopping at Olivia & Luna Boutique is fast and easy:

  1. Navigate to the product page and add your desired item to the cart by clicking the “Add to Cart” button.

  2. Before proceeding, please ensure you have selected the correct size, color, and other variants.

  3. Once ready, click on “Checkout.”

  4. On the information page, carefully enter your shipping details and verify they are correct. Then, click “Continue to Shipping.”

  5. On the shipping page, you can review your address. You will see that all our shipments are completely free. As a thank you to our customers, we always cover the shipping and delivery costs. To continue, click “Proceed to Payment.”

PAYMENT METHODS

During the checkout process, you can choose from various secure payment methods. At Olivialunaboutique, all transactions are protected by SSL encryption, ensuring a safe and secure payment environment.

Available Payment Methods:

  • Klarna (Buy now, pay later)

  • Credit Cards (AMEX, Mastercard, Maestro, Visa)

  • PayPal

  • Shop Pay

  • Apple Pay / Google Pay

Once you have selected your payment method, click “Complete Order” and follow the instructions to finish your purchase. If you encounter any issues, please do not hesitate to contact us.

SHIPPING COSTS

All orders are shipped free of charge. We do not charge shipping fees, and there is no minimum order amount required. All our products are delivered directly to your doorstep 100% free of charge.

SHIPPING YOUR ORDER

To offer fair and competitive prices, we group orders and ship them in bulk once a minimum quantity is reached. We appreciate your understanding as this allows us to maintain a more efficient and sustainable shipping system.

IMPORTANT INFORMATION

Due to high order volumes or exceptional global circumstances, delivery delays may occasionally occur. We ask for your patience and will do everything in our power to ensure your order arrives as quickly as possible.

If you need your order urgently, please contact us via email. Our customer service team will be happy to assist you in finding the best solution.

📧 Email: info@olivialunaboutique.com